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Message 1 of 5

Router identification

Router is dead (no lights or anything and was making a funny noise then died)

Anyway BT sent out another which looks used and different to the one i had

this is one i had (no fibre here)

IMG_6659.jpeg

 and this is one they sent

IMG_6658.jpeg

 have they sent a used older version 

been with bt for over 20 years and i am out of contract but still paying (could that be reason)

can someone help me identify what model is newer 

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Message 2 of 5

Re: Router identification

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Message 3 of 5

Re: Router identification

So the one they sent does not appear on that list
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Message 4 of 5

Re: Router identification

Have you looked at the label on the rear?

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Message 5 of 5

Re: Router identification

Am i seeing this right, both look tne same just the different badge (newer in second image) so a like for like replacement which you appear to be quesioning?

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