Yesterday I was sent a private message from @HelpCustomer1
They said they were from customer support and wanted to help me with a technical problem.
They asked for the UK number that had the problem. As I live abroad I also gave them my overseas number and email with my name. They said their team would call me. They signed off as bt support.
A few hours later my UK number started receiving text messages saying a Vodafone account was having its security details changed, and that my number had been added as a contact. I have no account with Vodafone.
I reported the matter to Vodafone and BT. Doing this from abroad was a lengthy onerous task. The leaked information on its own is not too sensitive, but concerning nonetheless.
So a warning to be extra cautious on this forum. Anybody could be lurking…… And @HelpCustomer1 is not from Bt support as he has only made 1 post asking how to improve his broadband.
There appears to be no way to report this on the BT Community other than posting this.
