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Stevek1311
Expert
1,109 Views
Message 1 of 14

'Request Entity Too Large' error when signing in

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Just got this error again while trying to use the forum.    See screen grab below using Chrome

There is a solution:  clear all cookies associated with BT but I suggest many users won't be aware of that and those that do might not be aware how to selectively clear cookies by site

So some sort of design fault is there with how BT are using cookies and that's the problem that needs to be fixed please

 

request entity too large.png

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13 REPLIES 13
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 14

Re: 'Request Entity Too Large' error when signing in

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I have seen this issue as well, with Google Chrome. Clearing cookies fixes it. 

There are 77 cookies, just for this forum, another 49 from bt.com.

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RobbieMac
Moderator
Moderator
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Message 3 of 14

Re: 'Request Entity Too Large' error when signing in

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Hi guys,

Thanks for highlighting. 

Sorry you're seeing this issue.  I'll be sure to get this reported.

Cheers,

Robbie

 

barnpiece
Recognised Expert
1,066 Views
Message 4 of 14

Re: 'Request Entity Too Large' error when signing in

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I used to have this problem quite a bit. Now I just clear the cookies on exit.

Why do they want to set so many -- they are no use to me!

Richard

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 14

Re: 'Request Entity Too Large' error when signing in

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There seems to be a cookie set for every thread you visit. That shows when you look at the actual cookie content and the url it contains.

Lots of btVisorga cookies.

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Stevek1311
Expert
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Message 6 of 14

Re: 'Request Entity Too Large' error when signing in

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@RobbieMacwrote:

Hi guys,

Thanks for highlighting. 

Sorry you're seeing this issue.  I'll be sure to get this reported.

Cheers,

Robbie

 


Well if you reported it they did nothing as the fault is still there

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Devon_Dave
Distinguished Guru
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Message 7 of 14

Re: 'Request Entity Too Large' error when signing in

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I had the error last week. 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
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ralphrmartin
Contributor
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Message 8 of 14

Re: 'Request Entity Too Large' error when signing in

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Problem is still present today

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 9 of 14

Re: 'Request Entity Too Large' error when signing in

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Clearing the community.bt.com cookies is the only cure.

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ralphrmartin
Contributor
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Message 10 of 14

Re: 'Request Entity Too Large' error when signing in

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Not for Khoros to fix this poor programming? 

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