BB speed reduced. Cant work from home, again.

[mrunhappy1]

Speed problems were resolved back in Feb. But this week speed has been getting less & less.

Today: Download 0.99. Up 0.62. Ping 180.

Cant work from home with this. Zoom meetings are a joke. Please HELP!

[imjolly]

can you post hub stats similar to you posted previously

are you having problems with hub dropping connection or maybe a few manual resets to try and get better speed or maybe combination of both?

try quiet line test  dial 17070 option 2  should be silent and best with corded phone

[mrunhappy1]

Sadly this is a repeat of February 2021  and numerous previous occasions.
Theres nothing wrong at this end, I've done tests till I'm blue in the face.

Theres been a change at BT's end.
Engineer John previously looked into it and we got an improvement in Download to around 4.0 

I believe its called Bandwidth Throttling.

[imjolly]

nobody is throttling your speed but if you are having drops in connection then the DLM will take action to try and stabilis your line by increasing the noise margin and reducing connection speed.  If you can get a stable connection then your speeds will improve.  have you tried using the test socket with a filter?

have you tried quiet line test  dial 17070 option 2  should be silent and best with corded phone

posting stats will help

[PaddyB]

Hi @mrunhappy1,

Thank you for posting. I'm sorry if you're having problems with your connection.

If you can post the stats as suggested by @imjolly, this will help us to get to the bottom of what is causing the slowdown.

Thanks,

Paddy

[mrunhappy1]

Quiet line is silent

30/11/21 down = 2.5. up = 0.74

01/12/21 down =2.3, up = 0.70

02/12/21 down 2.2. up = 0.70

03/down = 2.1, up = 0.72

04/12/21 at 9am,  down = 0.99, up = 0.62.

Hope this helps

[imjolly]

that does not help much   can you post stats like you did in message 17

https://community.bt.com/t5/ADSL-Copper-broadband/zero-upload-speed-so-cant-work-from-home-HELP/td-p...

[mrunhappy1]

 

[imjolly]

current connection is 2.6mb however your connection time is only 1+ day so is your router dropping connection often or manual reset to try and improve speed

any noise on quiet line test  dial 17070 option 2  should be silent and best with corded phone and preferably from test socket

[mrunhappy1]

Sorry dont understand