Re: BT Account

giotheswan · ‎05-03-2022

Hello,

I'm having problems renewing my BT Sport Monthly Pass. Any time I make a payment it gives me Error [100_07] and it says there has been a problem getting the product details. This prevents me from watching any channel included in the Pass.

Can you help, please?

imjolly · ‎05-03-2022

Try phoning CS 150 who should be able to help

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DavidM · ‎05-03-2022

Hi @giotheswan and welcome to our community.

Sorry you're having a few problems renewing your monthly pass. @imjolly is correct but if customer services can't help post back and I'll be happy to lend a hand.

Cheers

David