<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I have recently moved from Sky to BT as TV provider. Trying to set up BT tv on Firestick but will not accept my log in details. Tried reinstalling app and even changing password but no joy Z107 error code.