I've been suffering from constant dropouts on my internet as a result of noise on my telephone line. I've had two engineers out now, and they discover noise on the line and tell me they've fixed the issue. They tell me they've replaced the socket/plate etc and then demonstrate there is no longer noise on the line. The first time, after the engineer left, no more than five minutes later and the noise came back, and the internet began dropping out. The second time, the same engineers as the first time comes out again, and once again confirms there is noise on the line. He replaced things at the masker socket and ran some tests etc - and once again fixed the noise. He even goes to the cabinet and tells me he's reconnected everything, and checked things over, and sticks around for a while to see if the internet starts dropping out / noise comes back. It doesn't for at least three days, and then randomly the past couple of days it dropped out early hours of the morning, whilst I was watching YouTube, but reconnected quickly, and was fine throughout the day. However, now it's beginning to just drop out constantly, and once again I can hear noise on the line after performing a quiet line test. What are the next steps I / BT can take? P.S it drops out as in the router goes from blue, and starts flashing orange to sometimes even just going purple.
