BT Smart Phone with Alexa

[Slates]

Yesterday evening I rebooted by BT Smart Hub 2 and ended up having to re-register the Smart Phone with Alexa because of it.

If you have to do that every time the router reboots it’s a royal pain in the **bleep**! I had manually inputted a few contacts into the phone (anyone know an easier way as that isn’t Smart despite the name) and now I have to re-enter them all again.

Anyone experienced this or better still, figured out a round it?

[imjolly]

a reboot should not affect the DV but a factory reset of the hub will.  you can import contacts from elsewhere with vcf file.  once you get contacts set up then maybe export a copy so you can use if another factory reset is needed

[Slates]

Thanks @imjolly 

Intrigued as to how to import a vcf file into the BT Advanced Phone with Alexa?

[imjolly]

You need to go to hub manager then select your phone number then contacts then import