BT SmartHub not connecting to internet

[coolpixel]

my BT SmartHub turned flashing orange overnight for no reason. it was working fine all these months. i have tried resetting several times, run diagnostics, but nothing is working.

i am at my wits end since my business depends on reliable broadband.

please help.

[licquorice · Accepted solution]

This is the residential forum, as a business user you need to post on the business forum.

https://business.forums.bt.com/