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Message 1 of 5

BT TV App Extra

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Hi I am having problems signing up for BT TV App Extra. I’ve tried phoning BT and logged into my account but it keeps telling me to phone about it. I phoned and they said you have to do it online. Just seems like I’m going round in circles here. Can anyone help please?

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Message 2 of 5

Re: BT TV App Extra

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Hi @BigKen  Can you confirm which TV package  you have - is it one of the newer flexible (Now TV)  packages , Classic Entertainment or is it one of the legacy TV packages ?

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Message 3 of 5

Re: BT TV App Extra

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Hi I’ve got the TV package with sports with HD.

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Message 4 of 5

Re: BT TV App Extra

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Hi @BigKen  welcome to the forum and sorry that you can't get the App Extra ordered online or over the phone. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

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Message 5 of 5

Re: BT TV App Extra

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Glad I was able to get this sorted for you @BigKen .

All the best

David