BT saying Fibre isn’t available at house I’m purchasing

[nickshaw11]

Imjolly is this your understanding as well or do you think the current owners are only using adsl becuase there is no fibre at all to the property? 

[pippincp]

I have never before seen a result from the DSL checker result (using phone number) showing an EO line that is actually connected to a cab. As such I would say fibre unavailable to you.

@licquoriceI have seen a few times where one house in an estate was EO, can happen when the site office is closed and the line reused.

[licquorice]

If the houses either side of the OP are connected to cab 25, there is no way in the world that the property isn't,  It's physically impossible.

[pippincp]

Then why does the DSL checker not show a cabinet for the number? That has nothing to do with upgrading from ADSL to FTTC as if no cab shown BT would not be able to progress the upgrade order.

[licquorice]

Do we know who is currently supplying ADSL and phone to the property.

If the DP serving the properties either side is connected to cab25, then the D side must be connected to cab 25. For the property to be EO would require it to be connected to different DP and D side cable. Extremely unlikely. 

[nickshaw11]

Good afternoon. I believe it’s Plusnet. I don’t know who supplies the houses either side though. 

you have lost me with some of your abbreviations. I’m not sure what DP is or D side?

thanks, Nick

[licquorice]

DP  Distribution Point. Either the pole your house is connected to if overhead or joint box if underground.

D side is the distribution side of a cabinet. The cable that feeds the DP.

Are the houses fed via a pole or underground? 

[nickshaw11]

So I’m not 100% certain but don’t see any poles or wires going to the house so it must be underground I guess. Is that helpful or not?

[licquorice]

Just if it was overhead feeds, it would be a simple matter to see which properties are connected to where. Obviously impossible with underground distribution. 

[licquorice]

What is the postcode of the property?