on 08-03-2021 21h12
No it was brand new in the box, the engineer had left it.
on 08-03-2021 21h23
Is it event log I need to share on trouble shooting? I've screenshot but it says file is too big to share. There's lots of info input from nearly every minute about first packet is invalid etc, I don't know how else to share the screenshot
on 08-03-2021 21h44
If its a Hub4, go to Troubleshooting > Helpdesk
on 09-03-2021 9h15
@staceyw82
When you placed your order with BT, what speed were you told you would get?
on 09-03-2021 13h20
Between 1 and 3.
on 09-03-2021 15h32
Can you please post a screenshot of the line stats as requested.
