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andressamendonca97
Beginner

on ‎02-07-2020 12h39

1,293 Views
Message 1 of 3

Bt WiFi hotspots

it's been two days since the Wi-Fi hotspot doesn't appear for me anymore, but I bought a package for 3 months and in the first month this error happened. What should I do?

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎02-07-2020 13h27

1,282 Views
Message 2 of 3

Re: Bt WiFi hotspots

most BTWIFI connections are from the BT Hub of customers and as such can be turned off by the customer and there is nothing BT can do as it is customer choice



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NeilO
Moderator-Retired

on ‎02-07-2020 16h08

1,271 Views
Message 3 of 3

Re: Bt WiFi hotspots

Hi @andressamendonca97 thanks for posting, I'm sorry to see you're unable to connect to the BT WiFi hotspot. If you get in touch with the BT WiFi helpdesk on 0800 022 33 22 8am to 9pm Mon - Fri 8am to 8pm. Saturday 8am to 8pm Sunday. They'll be able to discuss your options.

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