Bt hub

[Madvictor]

15th dec i changed from talktalk to bt ive got the fibre250 package everything was fine ive got 2 ethernet cables that run directly from my router to 2 bedrooms never had a problem.

Now ive got the bt hub fitted it dosnt pick up my 2 ethernet cables ive tried connecting them in every port to no joy the ports on the bt hub are working as ive connected other cables and it shows as connected  ive done a factory reset and still no joy

Ive  totally run out of ideas if what to do next 

Any suggestions ir ideas would be much appreaciared

Thanks

Glynn

[imjolly]

have you turned of smart setup  

Turn Off smart setup

[Madvictor]

Yes buddy just cant understand why they worked with my talktalk router but dont work wi bt hub 

[licquorice]

Have you set static IP addresses on the devices in a different subnet to that which BT use?

[Madvictor]

Not up on tech buddy dont want break anything
Do we have a step by step on how to do it

[imjolly]

what devices are connected in bedrooms? tv?

[Madvictor]

Just my firestick in my room
In my sons room hes got a pc and his xbox 1 connected

[licquorice]

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@Madvictor wrote:
Not up on tech buddy dont want break anything
Do we have a step by step on how to do it

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Sorry, I was asking if you had previously done it, not suggesting you do it.

[Madvictor]

Sorry no i havnt done it

[Madvictor]

how do i check if ive set statice ip addresses to anything because i think i pressed on something like that when i 1st logged into my hub online