@Keith_Beddoewrote:
@Stevek1311wrote:
Caller ID is working with the phone socket at the back of the hub but is not working through the Digital Voice Adapter
Any advice please?
I wonder if its supposed to work, as caller ID is normally sent as a tone burst just before the first ringing current. Unless the DV adapter can replicate this signal, its never going to work.
The home hub must emulate this in firmware, but it may not be sent over DECT in a format that the DV adapter can replicate, but the BT DV handsets can.
Which model of phone are you using?
The phone I'm using on the DVA is a BT6510 quad cordless digital phone. But as per reply above it worked perfectly when connected to the phone socket on the hub so I think the model number is irrelevant
So I'm thinking you're right that the DVA may be incapable of reliably supporting Caller ID. But if that's the case a significant part of the house of cards that is Digital Voice roll out is in trouble as the DVA is the supposed solution for houses where hub location is not appropriate for phone use.
Now I know I could just use a two way adapter into the socket on the back of the hub but then I lose:
a) one of the supposed benefits of Digital Voice (the two lines)
b) the ability to replicate the phone extension sockets that I'd paid for but were cut off by Digital Voice
I'm not prepared to accept any outcome that doesn't have Caller ID working on all my phones.
I'm thinking BT may not have got the DVA design right. Would be good if a BT person could give a clear answer that yes it does or no it does not support Caller ID. If they say the first then I have a faulty one they can replace but if they say the latter then I'm back to arguing with them about imposing DV on me.
