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SCB123
Aspiring Contributor

on ‎11-12-2020 14h32

4,823 Views
Message 1 of 8

Connecting WD Hard Drive

I have a WD 2TB hard drive that i want to connect to my BT SmartHub 2 via USB. If i connect it directly to my laptop (Windows 10) i can see it in File Explorer as "My Book". When connected to the smart hub i can see it connected on the Smart Hub 2 Manager but cannot see it via File Explorer. How do i save and retrieve files from it?

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7 REPLIES 7
imjolly
Distinguished Sage
Distinguished Sage

on ‎11-12-2020 14h35

4,816 Views
Message 2 of 8

Re: Connecting WD Hard Drive

there are numerous posts about this found using search  here is one

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connecting-external-hard-drive-to-BT-Smart-Hub-...



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Anonymous
Not applicable

on ‎11-12-2020 14h50

4,807 Views
Message 3 of 8

Re: Connecting WD Hard Drive

Yeah, it's annoying that isn't it.

I assume you know the name of the shares that you set up on the WD, if not then create one by logging into the WD UI using a browser (by IP address). For sake of explanation, let's call it Fred.

Once you've done that, go back to Windows Explorer and enter (exactly) \\wdmycloud\fred in the navigation bar. Windows Explorer will then see it but it will not endure shudown so I recommend mapping it

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SCB123
Aspiring Contributor

on ‎11-12-2020 16h00

4,781 Views
Message 4 of 8

Re: Connecting WD Hard Drive

Sorry your solution does not work. I've enabled SMB 1 and even tried renaming the drive via direct connection but to no avail. I cannot see a drive attached to the USB port. I have an older WD drive that has an ethernet connection and i can see that no problem.

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TheSeasider
Contributor

on ‎11-12-2020 16h12

4,772 Views
Message 5 of 8

Re: Connecting WD Hard Drive

Daft Question here but you HAVE "Mapped the drive" on yer main PC ...... Haven't you ???
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imjolly
Distinguished Sage
Distinguished Sage

on ‎11-12-2020 16h12

4,771 Views
Message 6 of 8

Re: Connecting WD Hard Drive

Not sure why won't work for you as works for me an others. Try searching forum see if any other solutions



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licquorice
Distinguished Sage
Distinguished Sage

on ‎11-12-2020 16h16

4,769 Views
Message 7 of 8

Re: Connecting WD Hard Drive

You need to map a drive to \\192.168.1.254\usb1

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Anonymous
Not applicable

‎11-12-2020 16h17 - edited ‎11-12-2020 16h18

4,768 Views
Message 8 of 8

Re: Connecting WD Hard Drive

  

@SCB123wrote:

Sorry your solution does not work. I've enabled SMB 1 and even tried renaming the drive via direct connection but to no avail. I cannot see a drive attached to the USB port. I have an older WD drive that has an ethernet connection and i can see that no problem.

I'm not sure who that message was intended for but my solution is based on the WD being connected to the hub by LAN and being a mycloud. 

If yours is connected by LAN but is a different model then the principle is sound, you just need to substitute the correct name

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