on 19-10-2021 16h25
That's is not anywhere to be seen on the smart setup on the bt hub.No only in the wfi list as pcicam.It always comes up connected without Internet.Hope this helps,haven't been down this root before.
on 19-10-2021 16h42
@Steviejay1959 wrote: That's is not anywhere to be seen on the smart setup on the bt hub.
That's is not anywhere to be seen on the smart setup on the bt hub.
Not sure what you mean by that, Smart setup is just a setting, there is nothing to view.
Make sure you have you turned off Smart Setup as it causes a lot of problems.
https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-
on 19-10-2021 17h01
It does not show up on the hub page.I know it shows up on YouTube videos but not mine
on 19-10-2021 17h24
Which version of the hub do you have and which firmware version?
on 19-10-2021 18h36
I have the hub 2 I can't find what firmware version it is.
on 19-10-2021 18h41
Does it not have the Smart Setup panel?
Firmware version is found by going to Advanced Settings and then Technical Log
on 19-10-2021 18h43
The firmware is VO.27.07.07281-BT
on 19-10-2021 18h45
No it is identical to all panels but this panel does not have smart setup.
on 19-10-2021 18h48
Weird. Try a factory reset of the hub. Press the recessed button with a paper clip or pin for about 20 seconds until the lights flash.
on 19-10-2021 21h26
I have tried that didn't make any difference.
