Connecting cctv

[Steviejay1959]

That's is not anywhere to be seen on the smart setup on the bt hub.No only in the wfi list as pcicam.It always comes up connected without Internet.Hope this helps,haven't  been down this root before.

[licquorice]

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@Steviejay1959 wrote:

That's is not anywhere to be seen on the smart setup on the bt hub.

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Not sure what you mean by that, Smart setup is just a setting, there is nothing to view.

Make sure you have you turned off Smart Setup as it causes a lot of problems.

https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-

[Steviejay1959]

It does not show up on the hub page.I know it shows up on YouTube videos but not mine

[licquorice]

Which version of the hub do you have and which firmware version?

[Steviejay1959]

I have the hub 2 I can't  find what firmware version it is.

[licquorice]

Does it not have the Smart Setup panel?

Firmware version is found by going to Advanced Settings and then Technical Log

[Steviejay1959]

The firmware is VO.27.07.07281-BT

[Steviejay1959]

No it is identical  to all panels but this panel does not have smart setup.

[licquorice]

Weird. Try a factory reset of the hub. Press the recessed button with a paper clip or pin for about 20 seconds until the lights flash.

[Steviejay1959]

I have tried that didn't  make any difference.