Digital Home Phone

[Eifion1]

Hi. I've just opened a BT Account. Smart Hub 2. I can't link my Advanced Digital Home Phone to the hub. Tried everything. BT not much help. Can someone advise me please?

[imjolly]

do you have digital voice?

if you go to hub manager 192.168.1.254 into your address bar can you see your phone number on left and should be blue/purple

[Eifion1]

Hi. Thanks for your reply. Yes I have digital voice.How do I get into my hub manager? I know my phone number.

[imjolly]

if you enter as I said 192.168.1.254 into your browser address bar NOT google search  you then need to enter admin password with in on back of hub  if your phone number is blue/purple then select that then select start registration

http://192.168.1.254/

[Eifion1]

Many thanks for your help. Sorry for being a bit slow. I have tried this and still doesn't register.

[Keith_Beddoe]

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@Eifion1 wrote:
Many thanks for your help. Sorry for being a bit slow. I have tried this and still doesn't register.

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Has your service been activated yet?

[Eifion1]

Hi.Just read your previous advise to other members. One solution was to reboot the hub. So I'll try that.

[Eifion1]

Yes service has been up and running for three days.

[VeteranISPUser]

Hi @Eifion1   Are you trying to register an old Digital phone to your Digital Voice service? If you are then you simply need to plug in the base unit to the SH2 telephone socket (probably hidden under a sticker).

[Keith_Beddoe]

The phone socket is shown in green, below.