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AlanC4
Contributor

on ‎19-11-2021 15h17

3,884 Views
Message 1 of 5

Email keep logged in - Why doesn't BT email remember my login ?

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Every time I log in to email I tick the keep me logged in and it doesn't, also never remembers my log in name, have to type in every time I log in.

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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage

on ‎19-11-2021 15h19

3,881 Views
Message 2 of 5

Re: Email keep logged in - Why doesn't BT email remember my login ?

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Remembering your login details is a browser function, not a BT email function.

gg30340
Distinguished Sage
Distinguished Sage

on ‎19-11-2021 15h24

3,873 Views
Message 3 of 5

Re: Email keep logged in - Why doesn't BT email remember my login ?

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Your browser may be set to delete cookies everytime you close the browser. This will delete the cookie that keeps you logged in.

 

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AlanC4
Contributor

on ‎23-11-2021 11h53

3,822 Views
Message 4 of 5

Re: Email keep logged in - Why doesn't BT email remember my login ?

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The autofill of email name is OK on everything else but BT!!
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gg30340
Distinguished Sage
Distinguished Sage

on ‎23-11-2021 14h22

3,806 Views
Message 5 of 5

Re: Email keep logged in - Why doesn't BT email remember my login ?

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I have rechecked and no where in your first post does it say you have been working with computers for 40yrs and were not a beginner nor did you say that the autofill of email name was OK on everything else.  Not being gifted with mind reading powers I was obviously not aware of that but now that I am I'll happily leave you and your 40 years experience to sort it out!!

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