Every time I log in to email I tick the keep me logged in and it doesn't, also never remembers my log in name, have to type in every time I log in.
Solved! Go to Solution.
Remembering your login details is a browser function, not a BT email function.
Your browser may be set to delete cookies everytime you close the browser. This will delete the cookie that keeps you logged in.
I have rechecked and no where in your first post does it say you have been working with computers for 40yrs and were not a beginner nor did you say that the autofill of email name was OK on everything else. Not being gifted with mind reading powers I was obviously not aware of that but now that I am I'll happily leave you and your 40 years experience to sort it out!!