Error Code 553 Problem

[tutoratom]

Hi,

I have been experiencing the error code 553 when trying to send e-mails for the past two days. I am accessing via webmail. Incoming e-mails are fine. I would appreciate any help in resolving this issue. Having read previous threads, I am not using a VPN.

Many Thanks.

[RobbieMac]

Hi @tutoratom 

Welcome to the BT Community and thanks for posting.

I'm sorry that you're receiving error code 553 when trying to send emails.  Thanks for confirming that you're not using a VPN.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie