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Error message in email
E-mail inbox shows 1 e-mail. When I click on the update circle I get "Unexpected error" and the 1 e-mail notice remains. How do I avoid this?
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Re: Error message in email
Hi @Roger1921
Welcome to the community and thanks for your post!
I am sorry for the problems you're having reading the email in your inbox. Are you getting this error when you're logged in to your email here? - Webmail
Post back and let me know please.
Cheers,
Robbie
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Re: Error message in email
Yes, I'm on Webmail.
After I have deleted the last e-mail a number 1 stays in the inbox.
On pressing the"Refresh" symbol I get the "Unexpected error" message.
Irritating but it makes me wonder whether there is a message I have not read.
I shall be pleased if you can help!
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Re: Error message in email
Hi @Roger1921, sorry for the delay in getting back to you. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.
cheers
John
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Re: Error message in email
To JohnC2 from Roger1921
In reply to your last message the number 1 still appears even though the inbox is empty.
When I press the refresh symbol the "Unexpected error" message no longer appears but the number 1 is still there.
I can live with that, so don't bother further unless it annoys you too much!
Thank you for your help.
Roger1921
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Re: Error message in email
Hi @Roger1921, thanks for checking again for me and sorry the fix hasn't worked. I'll update the email case as the team does want to get this fixed.
cheers
John