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Message 11 of 23

Re: Ethernet Cable putting me on different network


@TomJ_Taylorwrote:

No I don't, I'm connected via 20m ethernet cable straight from my PC into the router


Tracert?

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Message 12 of 23

Re: Ethernet Cable putting me on different network

What's that?

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Message 13 of 23

Re: Ethernet Cable putting me on different network

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Message 14 of 23

Re: Ethernet Cable putting me on different network

Seems to also be causing issues with my xbox one! It seems that any Ethernet connection to the BT hub just puts me onto a sky network, meaning I am unable to play online or download any games because the connection is awful

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Message 15 of 23

Re: Ethernet Cable putting me on different network


@TomJ_Taylorwrote:

Seems to also be causing issues with my xbox one! It seems that any Ethernet connection to the BT hub just puts me onto a sky network, meaning I am unable to play online or download any games because the connection is awful


Tracert?

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2,689 Views
Message 16 of 23

Re: Ethernet Cable putting me on different network

What do you get on your phone if you dial 150, as you may have a crossed line?

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Anonymous
Not applicable
2,655 Views
Message 17 of 23

Re: Ethernet Cable putting me on different network

Did you try my suggestion in message 5?

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Message 18 of 23

Re: Ethernet Cable putting me on different network

If you're plugged into a BT hub connected to a BT network, and there's no other network connections from your devices (for example wifi to the sky router), then you are connected to BT.

If not, one of these:

You're connected to sky via wifi "ipconfig /all" in a command prompt will help show that.

You're not connected to what you think you are - check the cables.

You're not on the Sky network - "tracert www.bbc.co.uk" in a command prompt will prove that.

You're using powerline connectors and connecting to the wrong endpoint, maybe even a neighbour

Your BT hub is connected to Sky broadband.

 

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Message 19 of 23

Re: Ethernet Cable putting me on different network

A BT hub can't authenticate on SKY broadband.

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Anonymous
Not applicable
2,622 Views
Message 20 of 23

Re: Ethernet Cable putting me on different network

@ch Not at all likely.

More like the Sky network name has been remembered by the O.S. 

All that's required is a simple painless network reset but the OP seems resistant for some reason.