23-07-2021 18h36 - edited 23-07-2021 18h38
You need to deal with customer services, they will liaise with Openreach. Post back if you can't get any sense from CS.
Post crossed with @@RobbieMac , deal with the mods as offered.
on 23-07-2021 18h37
Hi @RobbieMac .
indeed you have summed up my situation pretty well.
I will check my private messages and respond.
thanks for your help.
cheers.
on 23-07-2021 18h47
@licquorice will do, cheers mate!
on 27-07-2021 13h00
Hi @AOtrig, thanks for your PM earlier today, and good news that you are now on the correct profile.
Cheers
John
on 27-07-2021 13h01
