So the Kelly's Communications contractor sat on MY driveway for 40 minutes.
He didn't leave his van once.
He ate 3 sandwiches, and had 2 cups of something from his flask, and then he drove away.
I had a phone call from 02037576099, some rude woman who said she was calling from Open Reach... I said 'Don't you mean Kelly's Communication' she said it's the same thing.
She said the engineer has said he doesn't want to come inside and risk his life (honestly) so he wont complete the work.
She said there's no point making a complaint because its upto him!!!!
I phoned BT.. the guy said well your installation should have been honoured.
He said he will make a complaint.
He gave me a phone number for Open Retch, for me to be greeted with a recorded message saying to use their website.
I then get an email saying my order has been updated.
Without even speaking to me, the order date has changed to nearly 2 months away for a wholly inappropriate date.
And I am expected to just put up with it.
Despite pulling all my furniture out, moving everything out the way.. cleaning the skirting down... everything OpenRetch asked of me.
Oh and not to mention £600 cost for covering my work today as I'm self employed.
When I had this BT line installed it was a Kelly's ape that turned up... he cut my neighbours line and connected me to it causing real trouble then to.
