Full fibre

[SL822]

When can I get full fibre in my house?

At the moment I am not happy about my current connection.  Not ever being reached the 19mps download  and 1mps upload speed  which was promised to me. My max speed is 11mps or 12 mps  , its only for few minutes ad drops down to 3 to 5...Unstable Internet,  keeps on dropping down every now and then. Very weak Signal. 

I need Full fibre ASAP...

[Les-Gibson]

Enter your postcode here https://www.openreach.com/fibre-broadband

[SL822]

Fibre optic is now just outside 3 meters from my doorstep..its already here now , they laid it out before Christmas. I wonder when I can be connected to it. At the moment my connection is FTTC, a 2 to 3 miles copper to the green box...not helpful. Too slow and too weak.

[Les-Gibson]

So why don't you ring BT and ask BT staff instead of asking non BT staff on a public customer forum?

[Keith_Beddoe]

@SL822 

Only Openreach can answer that, as this is just a BT Retail customer forum, and nothing to do with Openreach.

[CJT80]

@SL822 

Use the availability checker here Fibre for your home: Get faster broadband straight to your door | Openreach and then see the FAQ - What if fibre isn’t available in my area yet? for what to do.