I have upgraded to Norton but still have Macaffee .Am I meant to have both ?

[ukbakkes]

I would imagine other users on here would love to hear how you manged to get access to the Norton "upgrade".

Many cannot - just tried again and still the link does not work for me / and no "Change to Norton" box..

[Filosopher]

looks like I was lucky that the link worked, and I am assuming that it will be Norton only at the end of January .It would be helpful if BT were able to give clearer guidance, the worry is that I end up having to pay for both when protection is meant to be included in the BT broadband package.

[Filosopher]

Have now uninstalled Macaffee and Norton seems to be working on laptop and ipad but not on my phone

[Filosopher · Accepted solution]

After getting a letter from BT re Norton  it  is now installed on comp,ipad and phone. 

Not tried password manager yet but my comp and I pad do that for me. 

Have successfully uninstalled all Macaffee files.

[DavidM]

Thanks for getting back and letting us know you got this sorted @Filosopher . Appreciate you taking time to do that.

Cheers

David