Large Evening Speed Slowdown

[Ian]

Hi everyone,

I just wanted to pick your brains as I've had good help from here before  🙂

Since about 2 days ago I'm seeing a large slowdown from mid afternoon to all evening in my speeds.
Had solid 66-68 Mbps speeds for years, and now get 30-40 Mbps in the morning and 6-8 Mbps at night.

I've reported it and had a new Hub sent, which arrived today, but has made no difference.
I have an engineer coming on 28th December, but the timed nature of the slowdowns make me think it's exchange congestion, is there any way of finding this out for sure ?

Thanks for any help.

[licquorice]

If your connection (sync) speed remains constant but your download speed drops, there is a distinct possibility it is due to congestion.

[imjolly]

Are you using Ethernet or wireless?

can you run btspeedtester with Ethernet connection and post results   Can you run when download ok and again when poor

https://speedtest.btwholesale.com/

which exchange and cab are you on?

[stomper1]

your sounds like the same has mine you don't live in Milton Keynes do you

[Ian]

Hi,

Thanks for the replies:

Ethernet connection.

BTWholesale Speedtest taken just now:
Download: 6.96 Mbps
Upload: 17.06 Mbps
Ping: 35

Holland on Sea exchange
Cabinet 3

[Ian]

No, Holland on Sea here.

[imjolly]

@Ian 

I have asked mods to check your exchange for problems

[Ian]

@imjolly 

Thanks, thats much appreciated !

[StuartH]

Hi @Ian 

I've dropped you a private message asking for some more information, so we can investigate these speeds in the evening for you.

Thanks

Stuart

[Ian]

Thanks @StuartH , thats very kind of you, I have replied to your message as requested.