Losing wifi connection

[eiphos]

During the last few weeks I have been continually losing my wi-fi connection.  The connection drops out randomly for around an hour at a time. The line was checked and is fine, the router is fine, (I have tried 2 routers- one being brand new), the only other part is the BT Openreach modem - is this likely to be the fault.  I have tried re-setting this but doesn't seem to do anything.  Eventually the wi-fi just starts again - any ideas what it may be - I really need wi-fi for work

[licquorice]

Are you losing WiFi or are you losing broadband? If you are losing WiFi it won't be a faulty modem. Does the DSL light on the modem change when you lose connectivity?

[eiphos]

Yes  losing WiFi  the modem lights are all on, when wi-fi is off

[licquorice]

Have you tried changing channels, do you get any drop outs with a wired Ethernet connection.

Do you lose connection on all devices or just one?

[eiphos]

I do have all my office PC's on ethernet, and lose connection on those as well.  The signal is lost - the red light is on- on the router - and I cant get a signal on anything.  Usually after around 1-2 hours it comes back on again, fo apparently no reason

[licquorice]

So you are not losing WiFi, you are losing broadband. Which home hub do you have, if it is a HH 5 or later you don't need the modem unless you have FTTP and you are referring to an ONT.

[imjolly]

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@eiphos wrote:

I do have all my office PC's on ethernet, and lose connection on those as well.    

are you a business user?

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[eiphos]

I work from home on a permanent basis.  the BT openreach modem is a 3B, my router is a Netgear nighthawk X6 - sorry dont know what  'FTTP and you are referring to an ONT'  means

[imjolly]

just to clarify - so you are a residential user but using your line to run a business?

[eiphos]

Yes I work from home