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Message 21 of 22

Re: Lost broadband connection, Smart Hub can't connect. No resolution likely for over two weeks!

OK whatever - they represent BT broadband and identified themselves as being from BT Broadband.

The point is after they were there Openreach were less than 48hrs.
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Message 22 of 22

Re: Lost broadband connection, Smart Hub can't connect. No resolution likely for over two weeks!

Hi @Frustrated15,

Welcome to the Community and thanks for taking the time to post.

Sorry to hear that you're having problems with your connection.

I've sent you a Private Message with details on how you can get in contact with the mod team so we can take a look into this fault for you.

Thanks

Matt