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SRDB
Aspiring Contributor

on ‎24-03-2022 17h08

1,269 Views
Message 41 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

I have this too. Works on webmail but I cannot send any ordinary emails or replies. 

0 Ratings
NeilO
Moderator
Moderator

on ‎24-03-2022 19h22

1,258 Views
Message 42 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

@SRDB Sorry about that, I'll send you a private message in a moment so you can send over your details and we'll raise a case with our email team to get that looked into.

Thanks

Neil

0 Ratings
gg30340
Distinguished Sage
Distinguished Sage

on ‎24-03-2022 19h37

1,245 Views
Message 43 of 58

Re: Mail bounced back with "550 spam, or phishing or malware." GONE WRONG AGAIN

SRDB

Are you a BT Broadband customer or paying for your email through a BT Premium Email account?

0 Ratings
Sunflash
Aspiring Contributor

on ‎24-03-2022 20h04

1,230 Views
Message 44 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

I had this. The home hub's dynamic IP address was blacklisted; I was advised to reboot the hub - turn off then on - and all worked normally. Solved.

I hope that helps.

0 Ratings
Sunflash
Aspiring Contributor

on ‎24-03-2022 20h05

1,230 Views
Message 45 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

Turn you home hub off then on again. It worked for me.
0 Ratings
SRDB
Aspiring Contributor

on ‎24-03-2022 22h48

1,217 Views
Message 46 of 58

Re: Mail bounced back with "550 spam, or phishing or malware." GONE WRONG AGAIN

I am a broadband customer and I get my email through that account. I don't know if it is a premium account but I certainly pay a lot for it!

0 Ratings
SRDB
Aspiring Contributor

on ‎24-03-2022 22h49

1,216 Views
Message 47 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

Thanks

I will give it a go. 

0 Ratings
RevDGray
Aspiring Contributor

on ‎29-03-2022 11h22

1,184 Views
Message 48 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

I've had this issue this morning sending an email to one person and copying another. No attachments. Get this message:

            550 spam, or phishing or malware.  Please check or edit your message and try sending it again

0 Ratings
SRDB
Aspiring Contributor

on ‎29-03-2022 12h49

1,174 Views
Message 49 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

I had this but rebooting the router seems to have solved the problem for me. 

0 Ratings
annebria
Aspiring Contributor

on ‎23-04-2023 15h18

826 Views
Message 50 of 58

Re: Mail bounced back with "550 spam, or phishing or malware."

I am getting the same message as all the others on here. It has been happening for over a fortnight now and is totally disrupting my business. I have tried rebooting the Router, changing wording in email or attachment name  but when I attach anything to an email it is rejected as UNDELIVERABLE with the 550 message added. Any emails sent which do not have attachments go through. The attachment is well within Outlook's limits. Any help would be appreciated please.

0 Ratings