@meg_wrote:
Update: The new router didn’t work unfortunately 😞
At all or to resolve the issue?
Did you unplug and restart the phone?
@meg_ wrote:
Update: The new router didn’t work unfortunately 😞
You should be able to get an Internet connection, provided you have configured it correctly as a PPPoE connection, and entered the correct login details. It should be quite simple.
As shown here. That is assuming you are having a problem getting an Internet connection.
Your BT Business login goes in this next screen.