you you had been moved to fibre 1 then up speed would be restricted to 10mb and it is at 12mb
have you tried using the test socket with a filter to see if that helps your connection and post new stats - especially attainable speed which is currently only 59mb
from your stats there is nothing to suggest a DLM reset is needed - normally after a fault has been found with engineer visit
These stats are plugged into the test socket, the stats suggest there was a firmware update last night, could this effect it? Is there any way for a mod to do a line test for me at least?
A DLM reset won't give you a target of 3.5 and cannot be forced.
If you think there is a fault on your line then report it to CS 150 and get engineer visit