Parental control problem

[Redy8]

Hi

I set up my hub to switch off for 2 hours. I decided to change this back. However some of the childrens devices can connect to wi fi during this time even though I switched off. Ive been into hub settings and its saying there is no parental settings on.

any advice?

thanks

[RobbieMac]

Hi @Redy8 

Welcome to the BT Community and thanks for your post!

I'm sorry that you're having problems with Parental Controls.  Is this the process you followed to turn them off?  >> Turning off BT Parental Controls <<

Post back and let me know please.

Cheers,

Robbie