If Openreach have for some inexplicable reason taken your dropwire down , then Sky should be able to ‘see’ this disconnection and raise a fault , getting Openreach back to replace the cable they removed….obviously the only way you are going to get this done is by Sky recognising the problem and arranging an Openreach visit, ( in other words you need to let Sky know you have lost service ).
Openreach do not deal with consumers directly , you calling them to say your dropwire is missing is going to be met with a request for you to contact your provider ( Sky ), even if it were ‘damage’ for example high winds had brought the wire down , all the Openreach ‘damage’ line would arrange would be to make the wire ‘safe’ , so it couldn’t injure anyone , you would still need to contact your provider to restore service, it’s not clear why you haven’t contacted Sky already if it were Thursday when this happened
