Hi @sw4ny,
To go any further we really need more details such as ping plot and tracerts. Without those it's only basic advice I'm afraid.
Cheers
David
Can you give me instructions on how to obtain these for you? In detail please?
None of this is going to help if your having latency spikes when someone streams a video on the network, this is the problem BT have been having for over a year now and wont admit/fix it for people
Over 100 pages of the same issue dating nearly 18 months, I'm just counting down my contract at the moment so I can swap ISP
Dont expect it to be fixed