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Message 11 of 13

Re: Ping spikes when gaming & using Netflix or other video streaming services

Hi @sw4ny,

To go any further we really need more details such as ping plot and tracerts. Without those it's only basic advice I'm afraid.

Cheers

David

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Message 12 of 13

Re: Ping spikes when gaming & using Netflix or other video streaming services

Can you give me instructions on how to obtain these for you? In detail please?

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Message 13 of 13

Re: Ping spikes when gaming & using Netflix or other video streaming services

None of this is going to help if your having latency spikes when someone streams a video on the network, this is the problem BT have been having for over a year now and wont admit/fix it for people

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Recent-online-gaming-ping-spikes-when-streaming...

Over 100 pages of the same issue dating nearly 18 months, I'm just counting down my contract at the moment so I can swap ISP

Dont expect it to be fixed

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