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Anonymous
Not applicable
1,548 Views
Message 1 of 5

Positive Feedback

I would like to leave some positive feedback, how can I do this? 

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4 REPLIES 4
1,543 Views
Message 2 of 5

Re: Positive Feedback

Is this for a BT employee or an Openreach engineer ?

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Anonymous
Not applicable
1,539 Views
Message 3 of 5

Re: Positive Feedback

HI, 

It was a BT Value team member I spoke with on the phone.  I would like to make sure the feedback actually goes somewhere. It is strange there is no facility to provide this .

 

Thanks, 

 

Anna 

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1,535 Views
Message 4 of 5

Re: Positive Feedback

I've asked a passing mod to look and make contact with you, they are the only BT employees on the forum.
Normally you would get a 'Voice of the Customer' survey sent after contacting BT, that's used for feedback, however as you took the time to join the forum they clearly impressed you.

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Anonymous
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Message 5 of 5

Re: Positive Feedback

Great, Thanks. He did impress me. I think people like that should be acknowledged as they are the difference between a good experience and a poor one. 

 

Best, 

Anna 

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