BT TV App Extra

[JoeGAT]

Hi 

I am having the exact same issue and tried contacting customer services a few times but not really getting anywhere, can you help?

Joe 

[DanielS]

Hi @JoeGAT,

I am sorry to hear that we haven't been able to sort this for you yet.

I'll send you a private message so my team can help you.

Thanks

DanielS