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3,527 Views
Message 81 of 90

Re: Download speed has been reduced

Thanks, I’ll try and get a corded phone .

ian

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3,506 Views
Message 82 of 90

Re: Download speed has been reduced

About 3 drops this morning, one resulted in router reboot, still at 30Mbs down 

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3,485 Views
Message 83 of 90

Re: Download speed has been reduced

Just dropped again , now down to 28Mbs, 

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3,481 Views
Message 84 of 90

Re: Download speed has been reduced

Your line still unstable despite all the effort you have put in trying to solve the drops. Now time to get engineer visit



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3,477 Views
Message 85 of 90

Re: Download speed has been reduced

Thanks 

I will start all over again, hopefully they can find something 

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3,439 Views
Message 86 of 90

Re: Download speed has been reduced

Openreach booked, BT tests confirmed an HR on the line, which you can really hear occasionally 

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3,411 Views
Message 87 of 90

Re: Download speed has been reduced

So Openreach engineer attended today, all morning and found HR after much work up the road, now back to 38Mbs after one drop, then BT email to say they need to book another appointment?

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3,399 Views
Message 88 of 90

Re: Download speed has been reduced

Well no dropping overnight and still 38Mbs down , fingers crossed 

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3,372 Views
Message 89 of 90

Re: Download speed has been reduced

4 days with only a drop at night or early morning, still 37Mbs down 

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3,329 Views
Message 90 of 90

Re: Download speed has been reduced

Still 36Mbs down and a drop every 2 days, but staying stable 

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