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1,844 Views
Message 81 of 90

Re: Download speed has been reduced

Thanks, I’ll try and get a corded phone .

ian

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1,823 Views
Message 82 of 90

Re: Download speed has been reduced

About 3 drops this morning, one resulted in router reboot, still at 30Mbs down 

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1,802 Views
Message 83 of 90

Re: Download speed has been reduced

Just dropped again , now down to 28Mbs, 

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1,798 Views
Message 84 of 90

Re: Download speed has been reduced

Your line still unstable despite all the effort you have put in trying to solve the drops. Now time to get engineer visit



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1,794 Views
Message 85 of 90

Re: Download speed has been reduced

Thanks 

I will start all over again, hopefully they can find something 

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1,756 Views
Message 86 of 90

Re: Download speed has been reduced

Openreach booked, BT tests confirmed an HR on the line, which you can really hear occasionally 

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1,728 Views
Message 87 of 90

Re: Download speed has been reduced

So Openreach engineer attended today, all morning and found HR after much work up the road, now back to 38Mbs after one drop, then BT email to say they need to book another appointment?

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1,716 Views
Message 88 of 90

Re: Download speed has been reduced

Well no dropping overnight and still 38Mbs down , fingers crossed 

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1,689 Views
Message 89 of 90

Re: Download speed has been reduced

4 days with only a drop at night or early morning, still 37Mbs down 

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1,646 Views
Message 90 of 90

Re: Download speed has been reduced

Still 36Mbs down and a drop every 2 days, but staying stable 

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