Horrible ping spikes and packet loss

[Johnwarnick]

Hi, @DanielS 

I’m having the exact same issues having just recently upgraded to the smart hub 2 as an existing Bt customer. I’ve never had this problem previously but it’s literally making gaming impossible. Is there anyway you could help??

cheers

JR

[Keith_Beddoe]

I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.