I tried this number. They are all not familiar with ORDI. Their common response is that - they cannot do anything unless Openreach upgrades our address to FTTP capable.
Our next door neighbor got their FTTP connection recently.
I dont understand why we cant have the same.
Any idea?
If you are a BT customer enter your phone number otherwise use your address and post result
https://www.broadbandchecker.btwholesale.com/#/ADSL
Do you have broadband from another ISP?
is your address correct on Royal Mail database?
I did try that link. Yes I am BT customer.
If you are a BT broadband customer then enter your phone number in the dsl link I posted previously and then post the full results including notes
what about Royal Mail database - your address correct?
Yes my address in Royal Mail is correct.
FTTP is not available, only FTTC.
FTTP does not come from a cabinet, it comes from a special fibre node, which does not extend to your property.
FTTP on demand is something different and is mainly a business product due to it's cost
as @Keith_Beddoe posted FTTP is not available to you
We are living in semi detached house. The house adjacent to us has the ULTRAFAST FULL FIBRE option available when I checked via Openreach website. Unlike for us, we only have SUPERFAST FIBRE only.
Also, the rest of the houses in our street have these ultrafast option.
My question is, why we can't avail the ultrafast?
If you know their phone number, then enter it into the checker and display the results here, after editing out their phone number.
I've tried their number and I could see that theirs is FTTP ON DEMAND.
Would you know the basic requirement to have this too?
Thanks