I have been trying for days to join BT Priority Scheme . I have multiple health issue's and need help should my landline fail.
The BT document "Free Priority Fault Repair Scheme" gives an address to supposedly join the scheme , however this site can not be reached and is unavailable..
Spoke with bt and I am no nearer.
Very disappointed.
Hi @windleweb57 welcome to the community and thanks for posting, I'm really sorry you didn't get the help you needed when you spoke to customer services.
I can arrange for the free priority repair application forms to be posted out to you and will send you a private message in a moment so you can get in touch with the moderation team.
You'll find the private message by clicking on the envelope in the top right of the community.
Thanks
Neil