Renumbering Farce

[Keith_Beddoe]

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@mikensam wrote:
The new number is active with a dial tone.
I really don't want to spend half the day on the phone, I have got further here in 10 minutes than I did with 3 hours to CS.
How do I find out 100% if the original number was issued by BT Retail?

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What are the first seven digits of the number you want to get back?

Please do not post the whole number, just the first seven, and I will look it up for you, on the Ofcom database.

[mikensam]

the area code is 01258
and the first 2 additional digits are 45

[Keith_Beddoe]

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@mikensam wrote:
the area code is 01258
and the first 2 additional digits are 45

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From the database, confirmed as BT. I will ask a moderator to see if they can help. Its never 100% guaranteed, but it normally happens.

1258 45

Allocated

BT

4+6

15/07/1994

[Keith_Beddoe]

@mikensam 

I have moved this thread to the landline board, as you are an active BT Retail phone customer.

Hopefully a moderator can offer help. They will post on this thread.

[mikensam]

Thank you very much

[DavidM · Accepted solution]

Hi @mikensam and welcome back.

I'll be happy to take a look at this for you. I'll drop you a private message now so you can get in touch.

Thanks @Keith_Beddoe  for raising this.

Cheers

David

[mikensam]

This has now been resolved and I have my old number back as of today!
I wanted to say a big thanks to @Keith_Beddoe & @DavidM I just wish I had come on the forums sooner 🙂

[DavidM]

Glad we were able to help @mikensam . Post back if you have any other problems.

All the best

David

[Keith_Beddoe]

@mikensam

Excellent 😀

Please revisit these forums first, if you need more help in the future.