- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Since I had FTTP installed I can no longer use Powerline Adapters
Since I had FTTP installed I can no longer use Powerline adapters.
I am using the exact same set up I did with Sky, everything is the same. The only thing that has changed is the FTTP. With Sky I used to get 30mbs with them on my PlayStation, now I get 1mbs. I’m supposed to be getting around 65mbs.
I’m thinking this is something that has been overlooked.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
FTTP will have no impact on Powerline adapters. Presumably you now have a BT Hub and the adapters are connected to it?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
Hi @Cassano11 Thanks for posting and welcome to the community. I'm sorry to see you're having issues but I can confirm that this hasn't been overlooked as I have FTTP and use powerline adapters without issue.
Did you reset them to factory settings before connecting them to your new Smart Hub from BT?
Thanks
Neil
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
The wifi is absolutely fine throughout the rest of the house it’s only the powerline adapters that are struggling. I’d accept it’s my in house wiring if they didn’t work great when I was with Sky but they worked a treat! Really really frustrating. The ping I’m getting since I joined has completely stopping me being able to play multiplayer games. So although I upgraded with BT I’m actually getting worse service for what I upgraded for 😭
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
I assume you are not using the different pairs of power line adapters at the same time?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
Make sure you disable Smart Setup on the home hub, as that causes lots of problems.
https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
Are you using the same power socket(s) as before?
Try using (if you are not already) just one pair of PL adaptors and do you another device you can connect to them other than the Playstation to test the connection.
Are you using the same ethernet cables - are they all securely plugged in?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Since I had FTTP installed I can no longer use Powerline Adapters
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content