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Callum1408
Beginner

on ‎24-02-2021 18h16

945 Views
Message 1 of 3

Slow internet

Hi, so for some reason over the past week or so my wifi on wireless devices such as phones or tablets will become extremely slow and sometimes cut out conpletely for 5-10 minutes. I have tried the usual resetting of the router and stuff but it doesn't seem to help. I know its nothing to do with how many devices are connected because its the same number of devices we've always had connected. I have run speed tests and they come up as roughly the speeds we're meant to be getting. Any help would be greatly appreciated

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2 REPLIES 2
JohnC2
Moderator-Retired

on ‎26-02-2021 15h20

904 Views
Message 2 of 3

Re: Slow internet

Hi @Callum1408 welcome to the forum and sorry you are having an issue with your Wifi. Have a look at Improve Your Wifi and see if that helps? It might be that resetting all helps.

cheers

John

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Callum1408
Beginner

on ‎26-02-2021 16h38

891 Views
Message 3 of 3

Re: Slow internet

Hi John, thanks for the help. I already checked that. I may have fixed it by setting up a bt wifi extender that I forgot I had. I connected a couple of devices to that instead of the main hub and it seems to have helped.