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Message 11 of 38

Re: Smart Hub 2 - DECT extenders

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@yorkley wrote:

Lets hear from BT tech support on this please.


BT techs don't monitor this forum, however, I will ask the mods if they can get a definitive answer, but don't hold your breath.

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Message 12 of 38

Re: Smart Hub 2 - DECT extenders

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I am crossing bridges and also have a friend in the situation where he has no signal in part of his premises.

So I have been on a couple of forums and there appears to be no answer to the quesion.

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Message 13 of 38

Re: Smart Hub 2 - DECT extenders

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licquorice - thanks for that.

There should be a route into the tech support group. 

Sometimes forums bring up questions that are actually software bugs or unknown issues etc and tech support involvement is imperative.

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Message 14 of 38

Re: Smart Hub 2 - DECT extenders

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Hi

Has BT support responded to the question yet?

This should have been spotted during the two field trial roll outs.

So the support guys should have an answer one way or the other.

Thanks

Bob

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Message 15 of 38

Re: Smart Hub 2 - DECT extenders

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@yorkley wrote:

I am crossing bridges and also have a friend in the situation where he has no signal in part of his premises.



How did they manage before digital voice?

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Message 16 of 38

Re: Smart Hub 2 - DECT extenders

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Didn't use DECT then.

Had they known the DECT on the Smart Hub was a bit naff, they would have had the fibre bought into another part of the premises.

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Message 17 of 38

Re: Smart Hub 2 - DECT extenders

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Once the mods get an an answer they will post on this thread.

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Message 18 of 38

Re: Smart Hub 2 - DECT extenders

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I have investigated this further.

It looks like there should be a setting in the DECT area for "Repeater Mode".

I have checked a phone and have also seen snapshots of a working DECT setup and cannot see any mention of this.

Maybe it's hidden.

Cheers

Bob

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Message 19 of 38

Re: Smart Hub 2 - DECT extenders

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Still waiting for a reply from BT Tech support.

Do they really exist?

You would not believe they have customers out there.

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Message 20 of 38

Re: Smart Hub 2 - DECT extenders

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BT tech support is an oxymoron.

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