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Message 1 of 3

Smarthub 2 connection problems

Hello; I've had my Smarthub2 for approx 6 weeks (BT told it would be a good acquisition). Since then,  I keep getting "can't connect to Internet" message on laptop.  I've lived with this, as after a few seconds, the connection will be made, and all is ok.  However, seems to be getting worse. Any advice would be welcome. Thank you in advance.

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Message 2 of 3

Re: Smarthub 2 connection problems

Make sure you turn off "smart setup" on the Smarthub.

See link how to do that.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...


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Message 3 of 3

Re: Smarthub 2 connection problems

thank you - I'' do this.

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