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Speed drop again
hi guys.
Can you have look at this stats and be tell me what u think. Had a engineer out few months ago said was loop fault and he didn't recommend power line adapters, I've not used them since then and switched to sh2. But connection keeps getting banded. Line only lasts few months before starts to drop speed. This now gone from 46-47, 43999, 39999 now 35
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Re: Speed drop again
Any noise on your line? 17070 option 2.
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Re: Speed drop again
Certainly looks like a line connection problem with connection dropping from one banded profile to another as problem gets worse
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Re: Speed drop again
- Cheers guys.
Should that noise margin be that high. Here it is from today
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Re: Speed drop again
Normally noise margin about 6db or lower if G.INP active
your noise margin is high as your connection is seen as unstable and DLM has increased your noise margin and reduced your speed and in fact put you in banded profiles. You have been dropping in banded profiles suggesting a line problem which needs engineer visit
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Re: Speed drop again
I've had bt engineer out before about it last time was 6th june he said was loop fault and changed faceplate. Again before that bt engineer said was hr fault.
End June 2020 was 43999 and I had engineer out beginning June that said was loop fault,faceplate change and couldn't do lift n shift and dlm reset.
June 43999
August 43998
September 39999
November 35
What my next course of action another BT complaint.
Thanks guys
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Re: Speed drop again
ther is no point in a DLM reset as you have an unstable conenction as can be seen with your reducing connection speed dropping from one banded profile to another. You need to get a stable connection first and that means another engineer visit
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Re: Speed drop again
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Re: Speed drop again
Any noise on your line? 17070 option 2.
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Re: Speed drop again
There is no set time for a hub reset especially if there is a problem with line noise
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